PRIVACY POLICY
Truly Voyage values your privacy and is committed to protecting your personal data in compliance with applicable privacy laws. This policy explains how we collect, process, use, and disclose your information when you access the Truly Voyage platform or use our services.
Scope of Policy
By visiting the Truly Voyage platform or using our services, you agree to the collection and use of your information as outlined in this Privacy Policy. We may update or amend this policy at any time without prior notice. Continued use of the platform or services implies acceptance of the updated policy.
Information Collection
We collect personal information when you interact with the Truly Voyage platform, such as when you create a user account, make bookings, or use services. This may include:
- User Account Information: Name, email, username, password, phone number.
- Booking Information: Identity documents, insurance, age, and any other information necessary for reservations or services.
- Usage Data: Information about your visit to the platform, including device data, IP address, and browsing behavior.
- Mobile Device Data: If you use a mobile device, we may collect location data if enabled by you.
- Third-Party Data: If you book for someone else, we may ask for their personal information, with their consent.
Information Storage
Your personal data may be stored on our servers or those of our third-party service providers. We retain data only as necessary to fulfill service requirements or comply with legal obligations. When no longer needed, data will be deleted or anonymized. We take reasonable measures to protect your data from unauthorized access.
Information Use
We use your data to:
- Provide services (e.g., processing bookings, providing customer support)
- Improve the Truly Voyage platform and services
- Contact you for service-related issues, surveys, or marketing (with your consent)
Information Disclosure
We may share your information with third parties, including service providers, partners, legal authorities, or in the event of a business transaction like a merger or sale. Third-party service providers may process your data on our behalf for purposes like data analysis, marketing, or customer service.
International Data Transfer
Your data may be transferred outside your country for the purposes outlined above. We ensure adequate protection for international transfers, such as through standard contractual clauses.
Third-Party Links
The Truly Voyage platform may contain links to external websites. We are not responsible for the privacy practices of these sites, and any information you provide on such sites is not covered by this policy.
Contact Us
For any questions regarding this Privacy Policy, please contact us at info@trulyvoyage.com.